docStribute and Pega partner to protect consumers in financial services industry

The Consumer Duty Regulation, which came into effect on 31 July 2023, requires financial firms to put equal emphasis on customer understanding of products and post-purchase support as they do on sales origination.

“We are excited to partner with Pega to help financial firms comply with the Consumer Duty Regulation,” said Chris Ansara, CEO of docStribute. “Pega’s low-code platform and docStribute’s secure document distribution solutions are a powerful combination that can help firms meet their regulatory obligations and deliver a better customer experience.”

The partnership will provide financial firms with the tools they need to quickly and easily deploy solutions that meet the requirements of the Consumer Duty Regulation. This includes solutions for document distribution, customer engagement, and risk management.

The partnership is a significant development in the fight against financial fraud and consumer protection. By providing financial firms with the tools they need to comply with the Consumer Duty Regulation, the partnership will help ensure that customers are treated fairly and their interests are protected.

The partnership is one of several initiatives that are being taken by the financial services industry to comply with the Consumer Duty Regulation. Other initiatives include the development of new products and services that are designed to meet the needs of consumers and the creation of new channels for customer engagement.

The Consumer Duty Regulation is a major change for the financial services industry. Still, it is also an opportunity for firms to improve their customer service and protect them from fraud. The partnership between docStribute and Pega is a step in the right direction and will help firms meet the new regulation’s challenges.