Qdos unveils rebrand after £500,000 digital transformation

The £500,000 investment in the digital transformation project aims to improve the customer experience by making purchasing insurance and accessing help and support easier.

The new website features a simplified quote journey, product personalisation, intuitive searching and filtering, product transparency, customer control, and enhanced accessibility. These improvements are designed to make it easier for customers to find the information they need and get the right insurance.

Seb Maley, CEO of Qdos Contractor, said: “We are committed to providing the best possible customer experience, and the new brand and website are a significant step towards achieving this goal. We believe these improvements will make it easier for our customers to get the insurance they need when needed.”

The new website can be found at www.qdoscontractor.co.uk

Here are some of the specific changes that have been made to the website:

• The quote journey has been simplified to make it easier for customers to enter their details and get a quote.
• Product personalisation means customers are only presented with products relevant to their needs.
• Intuitive searching and filtering make it easy for customers to find the necessary information.
• Product transparency means that descriptions, summaries, and policy information are simplified.
• Customer control means that customers can review policy details and amend cover instantly.
• Enhanced accessibility means the website is accessible to everyone, including those with disabilities.

The new brand and website are a significant investment by Qdos Contractor in its customers. The company is committed to providing the best possible customer experience, and these changes are a step towards achieving that goal.