Big Ticket could revolutionise the way insurance is bought and sold

The platform, developed over four years with support from Mastercard and industry leaders such as Aon, Aviva and Zurich, seeks to address the challenges associated with the renewal process for risk managers, brokers and carriers.

By providing a shared data platform, Big Ticket aims to improve the customer experience, enhance data security, and empower innovation.

Robert Bartlett, co-founder and CEO of Big Ticket, emphasised the need for a neutral digital infrastructure and an “open banking” model to drive industry-wide innovation.

Ken Fraser, co-founder and president, described Big Ticket as an “API first” infrastructure that connects all players in the commercial insurance sector, enabling safe and standardised communication with high-quality data.

Big Ticket strives to improve the renewal experience, create a secure, shared data space, and offer large-scale insights into clients’ risk universe.

Julia Graham, CEO of AIRMIC and chair of the Big Ticket Advisory Board, emphasised the solution’s importance for the risk management community: “The current renewal process, involving manual data collection through unencrypted spreadsheets and emails, is costly, insecure, and time-consuming.”

He believes Big Ticket replaces this process with a more efficient and secure solution, reducing costs and enhancing data privacy.

Managing director at Aviva, Matt Washington, praised Big Ticket’s client-focused architecture and potential to transform the insurance renewal process. Positive feedback from clients using the platform highlights its value, particularly in cost reduction and data control.