Insurance broker Miller unveils AI tool MillerMo

MillerMo marks the first in a series of AI innovations designed to benefit Miller, its employees, and its esteemed clientele.

MillerLabs, Miller’s in-house innovation incubator, meticulously crafted MillerMo as a versatile personal assistant, proofreader, content generator, translator, data analyst, and software developer.

Its primary objective is to streamline administrative tasks for Miller employees, empowering them to dedicate their time to more strategic endeavours.

MillerMo harnesses the power of Azure’s OpenAI GPT4-32k model, ensuring a secure internal-only tool accessible via office and mobile devices.

Andre Du Preez, head of Miller’s innovation team and curator of MillerLabs, remarked: “This marks the genesis of our AI journey at Miller. MillerMo was meticulously developed in response to employee demand for safe and compliant access to ChatGPT and other transformative AI technologies.

“We are firmly committed to fostering an agile innovation culture, where every team member is encouraged to experiment with fresh ideas and approaches boldly.”

Dana Cuffe, chief operations officer, proudly stated: “Miller is unequivocally committed to innovation and the development of cutting-edge AI tools tailored for the specialist broking sector. AI holds immense potential within the insurance industry to elevate the client and employee experience while upholding the highest service, security, and integrity standards.”