Eigen Technologies launches GPT integration

This optional integration allows customers to combine the power of GPT with Eigen’s platform, which offers greater accuracy, control, and security.

By integrating GPT with machine learning (ML), users can leverage the capabilities of large language models (LLMs) such as GPT to enhance extraction capabilities. This integration enables business users to reduce the risk of incorrect data outputs, commonly called “AI hallucinations,” and ensures greater control and transparency over using LLMs.

Integrations such as these address many organisations’ challenges in implementing LLMs in real business contexts.

The integration provides a comprehensive solution combining domain-specific knowledge, model governance, human-in-the-loop capabilities, and end-to-end workflow. Eigen’s is tailoring its platform for financial services, insurance, and enterprise customers by offering tried and tested solutions for complex document and data challenges.

Dr Lewis Z. Liu, Eigen’s founder and CEO, highlighted the benefits of AI integration, stating that it allows customers to introduce GPT into their automation processes effectively.

“It takes a full platform to deliver true automation when working with complex document and data challenges in the financial services and insurance sectors,” he said. “It requires domain specific knowledge, clear model governance including human interaction, and end-to-end workflows.”

Eigen customers are already testing and using the GPT integration, benefiting from the enhanced control, security, and accuracy platforms such as Eigen’s provide. The integration empowers subject matter experts to make informed decisions while mitigating the risks of using LLMs.